Communication Services

Mailings and lettershop

Up to 100,000 mailings leave our facility every day — classic letters, self-mailers, 3D mailings, faxes or emails. With state-of-the-art high-performance print systems, we produce nearly every kind of promotional print material; our integrated finishing makes special formats and custom packaging possible. Our lettershop is integrated into production and saves unnecessary extra work at every stage:

Dear Healthcare Professional letters

An emergency arrives unexpectedly and under severe time pressure. For such situations, we keep a well-thought-out plan ready — including a secured emergency folder with the signatures of everyone responsible, current letterhead, and measures agreed with you in advance.

Proof and response management

Customer feedback and flawless response processing create transparency about how successful your campaigns were. Here are a few scenarios from practice:

Our fully digital response management system handles the returns, captures documents automatically or manually, assigns them to the right customer and archives them. During the campaign, you monitor the volume and quality of responses; afterwards, you receive digitised documents and captured data for further processing.

Our pharma logistics centre

Running your own warehouse ties up time and resources. We take on the entire logistics operation: stock, orders, packaging and shipping, supported by webshops and direct-order systems. Our logistics centre is built around the process needs of pharmaceutical, medical technology and medical device clients.